Privacy Policy

WHO WE ARE

Our website address is: https://5terre-blue-apartment.it

We are Down Town Blue Apartment, located at via Milazzo, 22 – 19122 La Spezia (Italy), CIN: IT011015C2QH8E8LKV. We operate as a holiday rental apartment in La Spezia. If you have any privacy questions or concerns, please contact us using our contact form at https://5terre-blue-apartment.it/contact-us/

 

WHAT DATA WE COLLECT

Contact & Booking Forms

When you contact us or make a booking through our forms, we collect:

  • Your name

  • Your email address

  • Your phone number (if provided)

  • Your message content

  • Any other information you voluntarily provide

We use this information to respond to your inquiry and process your booking request.

 

Cookies

Essential Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set several cookies to:

  • Save your login information

  • Save your screen display choices

Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, these login cookies will be removed.

Third-Party Cookies

Our website may include embedded content (videos, maps, articles) from external sites. These external sites may set their own cookies and may collect data about you. We do not control these cookies. For details, please check the privacy policies of those external services.

Cookie Management

You can control and delete cookies through your browser settings. For more information, visit https://www.aboutcookies.org/

 

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g., YouTube videos, Google Maps, social media, etc.). Embedded content from other websites behaves in the same way as if you visited the other website directly.

These external websites may:

  • Collect data about you

  • Use cookies

  • Embed additional third-party tracking

  • Monitor your interaction with that embedded content

  • Track you if you have an account and are logged into that website

We do not control these third-party services. Please review their privacy policies for more information.

 

WHO WE SHARE YOUR DATA WITH

We DO NOT sell or share your personal data for marketing purposes.

Your data may be shared with:

  • Gravatar service – If you use Gravatar for profile pictures (see their privacy policy: https://automattic.com/privacy/)

  • Spam detection services – To help filter comments and protect against spam

  • Legal authorities – If required by law

  • Third-party services embedded in our content – Which operate under their own privacy policies

HOW LONG WE RETAIN YOUR DATA

  • Booking inquiries: Retained for business and legal purposes

  • Contact form submissions: Retained as needed to respond to your inquiry

  • Cookies: As described in the Cookies section above

  • Log files: Typically retained for 30-90 days for security purposes

We may retain some data longer if required by law, for administrative, legal, or security purposes.

 

WHAT RIGHTS YOU HAVE OVER YOUR DATA

Under GDPR and applicable privacy laws, you have the right to:

  • Access: Request a copy of all personal data we hold about you

  • Correction: Request that we correct inaccurate or incomplete data

  • Erasure (Right to be Forgotten): Request deletion of your personal data (subject to legal obligations)

  • Restriction: Request that we restrict processing of your data

  • Portability: Request your data in a portable format

  • Object: Object to our processing of your data

  • Withdraw Consent: Withdraw any consent you previously gave

To exercise any of these rights, please contact us at our contact form: https://5terre-blue-apartment.it/contact-us/

We will respond to your request within 30 days. Please note that some requests may not be possible if we are required to retain data by law.

 

WHERE YOUR DATA IS SENT

  • Visitor comments: May be checked through an automated spam detection service

  • Email communications: Sent to your email address

  • Gravatar: Your anonymized email hash may be sent to Gravatar

  • External embedded services: Content and data are handled by their respective providers

All data processing complies with GDPR requirements and is conducted with appropriate security measures.

 

SECURITY

We take data security seriously. However, no method of transmission over the internet or electronic storage is 100% secure. We recommend using strong passwords and being cautious with your personal information.

 

CHANGES TO THIS POLICY

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on this page. We will notify you of significant changes if required by law.

Last updated: November 26, 2025